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Latest news from Apple, at the end of 2017 Apple officially apologize for the down-conversion event and take measures to deal with battery replacement, but this does not seem to satisfy the users, the lawsuits in United States has increased to 17 events, in addiction to iPhone in the last month suffered in the battery slowing down incident, iPad now has involved in it, too.
After the outbreak of the Apple Battery slowdown incident, the North America has received 15 lawsuits. Today, Kim Burton of Missouri, William Ellis of Missouri, and Neill McInnis of Mississippi, J. Scott Archer filed two more suits and 17 prosecutions have been instituted against the incident in all by now.
Apple today published an open letter on its website apologizing for how it handled performance on iPhones with older batteries, specifically “how we have communicated that process.”
We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process.
We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.
Although Apple has apologized to customers for deliberately slowing the performance of older iPhone models without users’ in the past few days, it didn’t satisfy users anymore, the apology was more like advertisement, the customers said.
When an iPhone’s battery health starts to decline, the battery is not capable of supplying enough power to the iPhone in times of peak processor usage, which can lead to shutdowns, Apple says.
“Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.
Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.”
At present, more users from Apple products include iPhone 5/5s/SE/6/6s/6 Plus/6s Plus/7/7 Plus and iPad Mini 2 are initiating a class action against Apple, accusing Apple of reducing device performance by upgrading iOS to a newer system.
Though Apple today announced it is making its reduced $29 battery replacements available immediately for iPhone 6 and all newer models, clearly, more users is getting angry during the iPhone battery and performance rumor.